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Careers
Immersive Experience Attendant - Horizon of Khufu
PHI
Publication date Oct 21, 2024
- Working hours
- Part time
- Type
- 4 month contract until January 19, 2025 | Schedule: part time
- Spoken and written languages
- French
English (advanced level) - Base salary
- $18 per hour
The Immersive Experience Attendants will be responsible for providing quality customer service for the virtual reality expedition Horizon of Khufu at the Old Port of Montreal. They will be in direct contact with visitors and will be responsible for welcoming them according to the training provided in terms of artistic content and operational support. They will have the opportunity to develop specific knowledge of new virtual reality technologies.
About the position
About the exhibition
The Horizon of Khufu immersive expedition is a unique virtual reality experience taking visitors on a journey through ancient Egypt. This expedition takes visitors to the heart of an exceptional monument from a fascinating era.
Main responsibilities
- Welcome visitors, validate their tickets and prepare groups for their entry into the experience;
Manage queues and direct visitors on their journey;
Welcome and accompany visitors to the installation of various technological equipment as well as give the necessary explanations for the experience;
Answer visitor questions and manage customer service;
Clean virtual reality equipment;
Ensure the smooth running of the experience, support visitors in the event of technical problems;
Communicate any technical or operational problems to the technician(s) on site;
Ensure that spaces are safe, clean and operational during opening hours for the public;
All other related tasks related to this position.
Required skills
- Excellent interpersonal skills;
- Good oral command of both French and English, for interacting with the clients;
- Be courteous at all times;
- Neat and clean appearance, good physical condition (due to long working hours);
- Ability to stand and be physically active for long periods of time;
- Experience in arts and culture or entertainment an asset;
- Available evenings and weekends;
- Available for training (dates to be determined);
- Organized, punctual, energetic, and welcoming;
- Certified in first aid, an asset.
Experience with virtual reality equipment as well as experience in customer service will be taken into consideration, as well as the ability to work independently and show initiative.
Please send your Curriculum Vitae along with a letter of intent.
Please mention your availability and the number of hours you can work per week.
Diversity, Equity & Inclusion
At PHI we value diversity and encourage, in particular, Indigenous people, Black, racialized, deaf or disabled people, members of the 2SLGBTQIA+ community and people of diverse gender identities, to apply to PHI and live their uniqueness to the full whatever their ancestry, origin, identity characteristics or form of self-expression.
HR and managers involved in recruitment are committed to doing their utmost to contribute to a diverse and inclusive workforce and workplace, where systemic racism, prejudice and discrimination are not tolerated.
Our Benefits
Hybrid work environment
We allow our employees to perform most tasks remotely from home. We encourage PHI's common spaces to be used as a gathering place that fosters creativity and teamwork—rather than as an office.
Well-being
Physical activity has many benefits for the body and mind, which is why PHI offers its employees an allowance to contribute to the expenses of physical activities (materials, registration fees, events, etc.) Â
Vacation and time off
We understand that our employees need time to recharge, which is why we offer paid time off for vacations, personal days and sick days.
Insurance
Enjoy a comprehensive group insurance plan that offers life insurance, critical illness, healthcare benefits and more. Virtual care and telemedicine services also included
Group RRSP
Employees can choose to join our group retirement savings plan, which gives them access to low management fees and tools that’ll help them achieve their financial goals.
Our values
Commitment
Art and culture are essential pillars in maintaining a healthy and sustainable society. Our teams are invested in enacting PHI's mission and vision on a daily basis. As a result, we are committed to sharing and encouraging the work of artists and defending their questions and explorations that reflect our collective reality.
Collaboration
By joining forces, we create value for us all. Every voice and every talent contributes to enriching PHI. We offer space for dialogue, exchange and experimentation that encourages active participation. Our strength lies in our approach, working in concert with artists, innovative minds and institutions from around the world.
Avant-garde
We embrace novelty, experimentation and pioneering spirit. PHI is a laboratory where new ideas take shape, where artists push beyond their own limits and where innovation is encouraged. Looking to the future, we are committed to listening to the voices of creators and our collaborators, offering them a space for expression and reflection.
Integrity
We are committed to maintaining the highest standards of ethics and honesty in everything we do. In harmony with our values and mission, we strive to act collectively with transparency and accountability with our colleagues, artists, public, and communities at large. We strive to build a culture of trust by fostering responsiveness and humility.
Caring
Above all, we are committed to creating an environment where everyone feels heard and supported, defending best practices in equity, diversity, accessibility and inclusion. We actively seek to eliminate barriers that prevent full participation in our activities, prioritizing empathy and respect in all our interactions.
Apply for this
job offer
We thank all applicants. However, only those selected for an interview will be contacted.