Where can I get tickets?
We recommend that you purchase your tickets in advance via our online box office.
Is it possible to purchase tickets on site?
Yes, it is possible to purchase tickets on site from our box office. However, we suggest that you purchase your tickets in advance as places are limited.
What are the accepted forms of payment?
We accept debit and credit cards, except AMEX. Cash payments are not accepted.
Do I have to print my ticket(s)?
It is not necessary, however, we accept both printed and electronic tickets. We encourage electronic tickets
Can I refund or reschedule my ticket(s)?
All sales are final. We recommend that you check your order carefully before proceeding to payment as no order can be exchanged, cancelled or refunded.
For more information, please refer to the conditions of sale.
What happens if I can't find my tickets?
You can contact us by phone at 514-225-0525 during our opening hours or via our email address [email protected], mentioning your full name and the email address associated with your purchase and the exhibition in question.
Is it possible to transfer my ticket to another person?
Unfortunately, the PHI Centre ticketing system does not offer the ability to transfer tickets. You can share your ticket with a friend or family member, but you will remain the ticket holder and purchaser.
If a time slot is full, is there another way to get tickets?
Unfortunately, once a time slot is full, it is not possible to obtain additional tickets. We recommend to check back regularly as tickets might occasionally become available.
If I have a problem with my online order, who can I contact?
You can contact us by phone at 514-225-0525 during our opening hours or via our email address [email protected]. Please provide us with your full name, your purchase order number, the name of the exhibition concerned and a description of the issue.
What are the different rates available?
Please, refer to our online box officeto access pricing. Please note that our prices are subject to changes with presale and promotional offers or special rates.
What happens if I am late for my time slot?
If you happen to miss your time slot, please ask a staff member upon arrival and our team will try to accommodate you to the best of our abilities. If the day's time slots are full, then you may lose your access. It is very important to arrive on time.